Hi Jackie,
Just wanted to say thank you. Everything went very smoothly and we had a great room. (It's kind of difficult to have a bad room at the Royal Palm.). It was a pleasure doing business with you and I look forward to doing it again. I especially appreciate your keeping in contact with me throughout the whole process.  That was the best! I have gotten similar costs for accommodations, but your keeping in touch made the difference.  Once again, thank you.
Carol and Marge